
Instagram CRM
Turn comments and DMs into clients without living on your phone
Instagram is Spain's most-used social network (54.3% habitual use, CNMC 2024). AI replies to comments on your posts, opens proactive DMs with interested people, and qualifies before handing off to WhatsApp.
What is Instagram CRM
When someone comments on a Reel or property post, the agent replies instantly, opens a DM conversation, and detects buying or captación signals. If there's real interest, it continues on WhatsApp.
- Replies to post comments instantly
- Opens proactive DMs with interested people
- Qualifies buyers and detects captación signals
- Hands off to WhatsApp when there's real opportunity
Results
- 54.3%
- habitual Instagram use
- CNMC Household Panel IV-2024
- <10s
- comment response time
- including after hours
- 24/7
- active social conversation
- while the team is on viewings
- 1
- agent on posts and DMs
- same tone as WhatsApp
Missed opportunity
Unanswered comments while your phone rings on viewings
A flat Reel gets comments on Sunday. By Monday, the interested buyer has already messaged another agency. Instagram is Spain's most-used social network (54.3% habitual use), but your team cannot live on their phone between viewings.
How it works
From Reel comment to WhatsApp client
Replies to comments instantly
When someone asks about a listing on a post or Reel, the agent answers immediately and opens conversation.
Opens proactive DMs
It does not wait to be messaged. It starts conversation with people who interacted and show real interest.
Detects buyers and captaciones
Qualifies budget, area, and urgency. Identifies selling signals in active buyers.
Hands off to WhatsApp when there is opportunity
If interest is real, it continues on WhatsApp with follow-up, captación, and calendar booking.
Also helps with hard-to-sell listings: AI keeps conversations active on social while your team is on viewings.
Questions
Questions about Instagram CRM
Enable Instagram CRM at your agency
Try the agent here or book 30 minutes and we'll review your Instagram case.